Announcements

  1. New Feature: Internal Forms for Staff Compliance

    New Feature
    Product Improvement
    Announcement

    We’re excited to introduce Internal Forms, a powerful new tool designed to help your team stay compliant and organized.

    Now, in addition to customer-facing waivers, your staff can fill in private, staff-only forms after a waiver is signed—perfect for meeting regulatory requirements or capturing internal notes. Customers will never see this information; it’s only for your team’s internal use.

    What You Can Do with Internal Forms

    • Staff-Only Access: Collect extra details and staff signatures without exposing them to customers.

    • Customizable Fields: Build internal forms using the same easy drag-and-drop builder you know—tailored for your compliance needs.

    • Seamless Workflow: Fill forms directly from the waiver detail page or list view.

    • Version Control: Internal Forms follow the waiver version system, ensuring data stays consistent.

    • Re-Fill Anytime: Need to update? Staff can re-submit forms, with the latest changes always tracked.

    Why It Matters

    Many industries face compliance rules requiring staff to add details or signatures after a customer signs a waiver. Internal Forms make this process simple, integrated, and secure—no more workarounds or external tools.

    🚀 This is just the start. We’ll continue to expand Internal Form capabilities, including support for multiple forms per template in the future.

    Best Regards,

    The WaiverForever Team

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  2. Now Live: WaiverForever x Acuity Integration 🎉

    New Feature
    Announcement

    Scheduling appointments and collecting waivers just got a whole lot smoother. We’re excited to announce our latest native integration with Acuity—making it easier than ever to link appointments with signed waivers automatically.

    With this integration, you can:

    • Seamlessly connect your Acuity account to WaiverForever

    • Automatically send waiver requests right after a client makes an appointment

    • Sync completed waivers back to Acuity with no manual work

    • Automatically add new clients from waiver submissions

    No more toggling between tools or copying links. It’s all automated—and just a few clicks away.

    👉 Follow the full setup guide here →

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  3. WaiverForever Now Seamlessly Integrates with HubSpot

    New Feature
    Product Improvement

    Whether you’re managing thousands of customers or just getting started, maintaining strong CRM workflows while handling waivers can be a challenge. That’s why we’re thrilled to announce our native integration between WaiverForever and HubSpot—giving you a smarter, faster way to sync waiver data with your CRM in just a few clicks.

    This new integration lets you automatically link signed waivers to your HubSpot contacts, streamline contact management, and even auto-create new contacts from waiver signers. Say goodbye to manual updates and hello to automation.

    [Read the full step-by-step setup guide here →] https://help.waiverforever.com/hc/en-us/articles/39515171925395-Integration-Hubspot-and-WaiverForever

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  4. Exciting Update: New Number Field Feature!

    New Feature
    Product Improvement

    We’re thrilled to introduce the Number Field, a brand-new addition to WaiverForever that makes it easier than ever to collect precise numeric data in your waivers.

    What Does It Do?

    The Number Field allows you to:

    • Accept whole numbers or decimals, tailored to your needs.

    • Set limits for minimum and maximum values, ensuring accurate inputs.

    • Customize decimal precision for detailed data collection.

    • Add advanced conditions for workflows, such as greater than or equal to.

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    Why You’ll Love It

    This feature is perfect for scenarios like payments, custom pricing, measurements, and other numeric inputs where accuracy matters. Plus, it’s designed to reduce errors and streamline submissions.

    Available Now!

    Start using the Number Field today and take your waiver forms to the next level.

    We can’t wait to see how you use it! If you have any questions, our team is here to help.

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  5. Confirm Before Submitting Feature Now Available!

    New Feature
    Product Improvement

    We’re excited to introduce a new feature to WaiverForever: Confirm Before Submitting. Designed to enhance the signing experience and prevent accidental submissions, this feature gives your customers an extra layer of assurance before finalizing their waivers.

    What’s New:

    • Two-Step Confirmation:

    When enabled, signers will see a confirmation pop-up after completing their form. They must review their information and confirm submission by clicking “Submit” in the pop-up.

    • Customizable in Template Settings:

    This feature is optional and can be turned on or off at the template level. To enable it:

    • Go to your template settings.

    • Find the Confirm Before Submitting option under the General tab (located before PDF Preview).

    • Integrated with PDF Preview:

    If your template includes a PDF preview step, the confirmation will appear before the signer reviews the PDF.

    • Kiosk Mode Ready:

    The feature is fully supported in the kiosk module of the WaiverForever app, ensuring consistency across all use cases.

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    Why Use It?

    By adding this confirmation step, you can reduce the chances of accidental submissions, saving time for both you and your customers. It’s a simple yet powerful way to improve the signing process and ensure the accuracy of submitted waivers.

    How to Get Started:

    1. Log into your WaiverForever account.

    2. Go to the template settings of the desired waiver.

    3. Enable the Confirm Before Submitting feature.

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    We’re committed to making WaiverForever the best waiver management solution for your business. Try the new feature today and enjoy an improved signing experience!

    Let us know if you have any questions or feedback. We’re here to help!

  6. Ask your customers watch videos before signing

    New Feature
    Product Improvement
    Announcement

    Dear Customers,

    We are excited to announce a new feature that enhances how you communicate important information to your users before they sign documents. Our consent screen functionality has been upgraded to allow the inclusion of YouTube videos, providing a more engaging and informative experience.

    Feature Highlights:

    • Video Integration: You can now add one or multiple YouTube videos to the consent screen that appears before users sign. This is perfect for sharing detailed explanations, tutorials, or any important messages in a visual format.

    • Easy Configuration: In the consent screen editor, simply check the new option “Make Customers Watch Videos Before Signing” . This will enable the video URL input fields.

    • Customizable Content: Enter your YouTube video URLs in the provided input boxes. As you add URLs, the videos will appear in the preview area for you to review.

    • Add Multiple Videos: Need to include more than one video? Click on “Add another video” to insert additional URLs.

    • User Experience: When enabled, users will be required to watch the videos before proceeding to sign, ensuring they receive all necessary information.

    • Opt-in Confirmation: The opt-in confirmation checkbox is now positioned below the last video, maintaining a smooth and logical flow for the user.

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    How to Use This Feature:

    1. Navigate to the Consent Screen Editor: Click "Add a Consent Screen" to add a consent screen first.

    2. Enable Video Requirement: Check the “Make Customers Watch Videos Before Signing” option.

    3. Enter Video URLs: Input the URLs of the YouTube videos you wish to include. The videos will appear in the preview area.

    4. Save Changes: Once you’re satisfied with the setup, save your changes.

    5. Test SIgn: Open your onlien sign link and App Kiosk to see whether the consent screen pops up.

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    We believe this new feature will significantly improve the way you interact with your users. If you have any questions or need assistance setting up your videos, please don’t hesitate to contact our support team.

    Thank you for your continued trust in our services.

    Best regards,

    WaiverForever Team

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  7. New Feature Released: Lock Value

    New Feature
    Product Improvement
    Announcement

    We are excited to announce the release of our latest feature: Lock Value.

    This feature lets you lock certain fields on your forms so that customers cannot edit them. It’s especially useful when you need to ensure that specific values stay fixed.

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    Lock the default value so that it can't be changed

    I would like to be able to set a default value and lock the value so that it can't be changed. Right now, I have one field that needs to change for every waiver, but that the user can NOT be allowed to change when he fills in the waiver online. One of the two ways above would allow me to do this.

    BKrell@SWArchitects.com
    Shipped

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    How It Works:

    Field Editing:

    In the field editing panel, you’ll see a new checkbox labeled “Prevent customer editing.” Check this box to lock the field.

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    Compatibility:

    This feature doesn’t apply to image, text, signature, container, or separator fields.

    Prefill:

    You can still prefill locked fields, but customers won’t be able to change them during signing.

    Interaction with Renewable Fields:

    Lock Value and Renewable options can’t be used together. If you select one, the other will be deselected automatically.

    Signing Process:

    Locked fields can’t be edited during signing, and this is supported across all platforms.

    We hope this feature helps you maintain consistency and control in your forms.

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  8. Customizable Waiver List Columns

    New Feature
    Announcement

    Our latest update lets you tailor the waiver list view to your specific needs:

    1. Column Customization:

    • Toggle Visibility: Choose which columns to display using toggle buttons.

    • Reorder Columns: Drag and drop columns to reorder them according to your preferences.

    2. Set Page Size:

    • Adjust Data Display: Select how many entries to display per page, providing more flexibility in data viewing.

    3. Save Your Settings:

    • Quick Refresh: After adjusting your settings, click ‘Save’ to refresh the waiver list with your new preferences.

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    Group By Template Version

    We have also updated the waiver list display interface to group data by template version, enhancing your ability to manage and review waivers efficiently.

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    Get Started with the New Features

    To explore these new features, simply log into your WaiverForever account and navigate to the waiver list. Click the new settings button next to the refresh button to start customizing your view.

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    We hope these enhancements make your experience with WaiverForever even better. As always, your feedback is invaluable to us, and we look forward to hearing how these updates improve your workflow.

    For more information or support, please visit our help center or contact our customer service team.

    Thank you for choosing WaiverForever as your trusted partner in digital waiver management!

  9. New Prefill UI and Expiration Prefill Links

    New Feature
    Product Improvement

    We’re excited to share two major upgrades to WaiverForever’s Prefill feature that are designed to improve your experience and boost security.

    New Prefill UI with Visible Preview

    Our Prefill feature now has a fresh new interface, making it easier and more intuitive to use, you can edit the prefill with a preview:

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    Expiration Feature for Prefill Links

    We've added a new expiration feature for Prefill links to meet more requirements:

    Increased Security: Set an expiration date for your Prefill links to prevent unauthorized access.

    Better Control: Manage how long your links remain active.

    Automatic Deactivation: Links will automatically deactivate after the expiration date, ensuring no further access.

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    Thank you for choosing WaiverForever as your trusted digital waiver solution!

    For more information or assistance, please visit our support page or contact our customer service team.

  10. Elevate Your Business: Seamless FareHarbor and WaiverForever Integration Through Zapier

    Announcement

    In the realm of tour and activity services, ensuring a smooth and efficient booking process while managing liability through waivers is paramount. Recognizing this, WaiverForever has taken a significant step forward by enabling integration with FareHarbor via Zapier. This integration marks a pivotal moment as WaiverForever becomes the first waiver solution to leverage Zapier's capabilities, providing a seamless bridge between booking services and waiver management.

    For our shared customers, this integration means a streamlined process where a customer’s booking in FareHarbor triggers an automatic creation of a request group in WaiverForever, followed by an email prompt for the customer to sign the waiver. Here’s a simplified guide on how to integrate FareHarbor with WaiverForever using Zapier, enhancing your customer’s experience and ensuring your operations run smoothly.

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    Initial Steps: Get Ready with Zapier

    Before diving into the integration, ensure you have an active account on Zapier. Zapier will serve as the conduit for data between FareHarbor and WaiverForever. If you haven’t already, create a free account on Zapier's website.

    Crafting Your Automated Workflow with Zap

    Log into Zapier and select “Make a Zap.” This feature enables you to create an automated workflow, dubbed a "Zap."

    Choose FareHarbor as your trigger app. This step involves selecting the specific event in FareHarbor—such as a new booking—that will initiate the automation.

    Connect to FareHarbor by entering your API credentials. Zapier offers a straightforward guide to locate these within your FareHarbor dashboard.

    Specify the trigger details from FareHarbor to ensure accurate data triggering for your automation.

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    Automating Actions with WaiverForever

    After setting up the trigger with FareHarbor, it’s time to automate the action on WaiverForever’s end.

    Select WaiverForever as your action app. Look for WaiverForever in Zapier’s app directory and choose it as the destination for your data.

    Determine the action event, such as automatically creating a request group and sending out waiver signing requests via email whenever a booking occurs in FareHarbor.

    Authorize and connect your WaiverForever account, following Zapier’s prompts to ensure a secure connection.

    Configure the action details to match FareHarbor’s booking information with WaiverForever’s requirements, enabling automatic waiver request emails.

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    Testing and Implementation

    Test your Zap thoroughly using Zapier’s built-in testing tools. This ensures that the data flow between FareHarbor and WaiverForever operates as intended.

    Activate your Zap once testing is complete. Your automation will now run in the background, sending waiver requests automatically upon FareHarbor bookings.

    Monitoring Your Success

    Keep an eye on your Zap’s performance through Zapier’s monitoring tools. Regular checks and adjustments are vital to ensuring that the integration continues to meet your operational needs efficiently.

    Elevating Your Business

    This integration not only simplifies operations but also enhances the customer experience, providing a seamless transition from booking to waiver signing. By following this guide, you can effortlessly integrate FareHarbor with WaiverForever through Zapier, positioning your business at the forefront of operational efficiency and customer satisfaction. Embrace this integration to focus more on delivering exceptional services while the automation takes care of the paperwork.

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