Announcements

  1. Elevate Your Business: Seamless FareHarbor and WaiverForever Integration Through Zapier

    Announcement

     

     

    In the realm of tour and activity services, ensuring a smooth and efficient booking process while managing liability through waivers is paramount. Recognizing this, WaiverForever has taken a significant step forward by enabling integration with FareHarbor via Zapier. This integration marks a pivotal moment as WaiverForever becomes the first waiver solution to leverage Zapier's capabilities, providing a seamless bridge between booking services and waiver management.

     

    For our shared customers, this integration means a streamlined process where a customer’s booking in FareHarbor triggers an automatic creation of a request group in WaiverForever, followed by an email prompt for the customer to sign the waiver. Here’s a simplified guide on how to integrate FareHarbor with WaiverForever using Zapier, enhancing your customer’s experience and ensuring your operations run smoothly.

     

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    Initial Steps: Get Ready with Zapier

     

    Before diving into the integration, ensure you have an active account on Zapier. Zapier will serve as the conduit for data between FareHarbor and WaiverForever. If you haven’t already, create a free account on Zapier's website.

     

    Crafting Your Automated Workflow with Zap

     

    Log into Zapier and select “Make a Zap.” This feature enables you to create an automated workflow, dubbed a "Zap."

     

    Choose FareHarbor as your trigger app. This step involves selecting the specific event in FareHarbor—such as a new booking—that will initiate the automation.

     

    Connect to FareHarbor by entering your API credentials. Zapier offers a straightforward guide to locate these within your FareHarbor dashboard.

     

    Specify the trigger details from FareHarbor to ensure accurate data triggering for your automation.

     

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    Automating Actions with WaiverForever

     

    After setting up the trigger with FareHarbor, it’s time to automate the action on WaiverForever’s end.

     

    Select WaiverForever as your action app. Look for WaiverForever in Zapier’s app directory and choose it as the destination for your data.

     

    Determine the action event, such as automatically creating a request group and sending out waiver signing requests via email whenever a booking occurs in FareHarbor.

     

    Authorize and connect your WaiverForever account, following Zapier’s prompts to ensure a secure connection.

     

    Configure the action details to match FareHarbor’s booking information with WaiverForever’s requirements, enabling automatic waiver request emails.

     

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    Testing and Implementation

     

    Test your Zap thoroughly using Zapier’s built-in testing tools. This ensures that the data flow between FareHarbor and WaiverForever operates as intended.

     

    Activate your Zap once testing is complete. Your automation will now run in the background, sending waiver requests automatically upon FareHarbor bookings.

     

    Monitoring Your Success

     

    Keep an eye on your Zap’s performance through Zapier’s monitoring tools. Regular checks and adjustments are vital to ensuring that the integration continues to meet your operational needs efficiently.

     

    Elevating Your Business

     

    This integration not only simplifies operations but also enhances the customer experience, providing a seamless transition from booking to waiver signing. By following this guide, you can effortlessly integrate FareHarbor with WaiverForever through Zapier, positioning your business at the forefront of operational efficiency and customer satisfaction. Embrace this integration to focus more on delivering exceptional services while the automation takes care of the paperwork.

  2. WaiverForever Successfully Completes SOC 2 Type II Examination

    Announcement

    We're proud to announce that WaiverForever has achieved a significant milestone by successfully completing the SOC 2 Type II examination. This certification underscores our commitment to the highest standards of data security and privacy, aligning with the rigorous requirements set by the American Institute of Certified Public Accountants (AICPA).

     

    Achieving the SOC 2 Type II certification demonstrates WaiverForever’s commitment to:

     

    Security: Our systems are designed to prevent unauthorized access, ensuring the protection of information stored and processed within our platform.

    Availability: We guarantee our services are operational and accessible for users when needed, in line with our service agreements.

    Processing Integrity: Our processes ensure that system operations are complete, accurate, timely, and authorized.

    Confidentiality: We take stringent measures to protect information deemed confidential from unauthorized disclosure.

    Privacy: Personal information is managed in accordance with our comprehensive privacy policies, aligning with global privacy standards.

     

    This achievement is a testament to our team's hard work and our unwavering commitment to trust and security. We thank our customers for their continued trust and promise to maintain and exceed these standards, ensuring WaiverForever remains a platform you can rely on.

     

    For more information, please visit our website or contact our support team.

     

    Thank you for your continued support.

     

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  3. Updated Feature: Real-time Google Drive/ Dropbox Synchronization

    New Feature
    Product Improvement

    What's New: WaiverForever has enhanced its Google Drive/ Dropbox integration. Previously, approved waivers were exported to a Google Drive/ Dropbox folder on a monthly basis. With the latest update, WaiverForever now offers instant synchronization. Each time a customer signs a waiver, it's automatically synced to your Google Drive/ Dropbox folder instantly after being approved.

     

    Benefits:

     

    Immediate Sync: No more waiting until the end of the month. Sync signed waivers in real-time as they are approved.

     

    Streamlined Operations: Enjoy a smoother, more efficient workflow with automated, hassle-free synchronization.

     

     

     

     

    How to Use: This feature is automatically enabled for all users with Google Drive/ Dropbox integration. Ensure your Google Drive/ Dropbox account is connected to WaiverForever to take advantage of real-time syncing.

     

     

     

     

    Say goodbye to manual work and embrace our automated solution with no hassles. Enjoy instant access to your data, exactly when you need it.

     

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  4. Enhancing Service Delivery with the WaiverForever and Bookeo Integration

    We're excited to announce an integration developed by WaiverForever to streamline your booking and waiver management processes, connecting our system with Bookeo's booking platform!

     

    How Does It Work?

     

    This innovative integration allows you to link WaiverForever waivers with your Bookeo services directly, streamlining the process of collecting and managing waivers. Once your customer booked via Booeko, WaiverForever will automatically create a Request Group and send a request email to your customers to sign the waiver online. Upon submission, the signed waiver is automatically synced back to Bookeo. This process ensures that all waivers are collected efficiently and stored securely, all before your customers arrive for their service, saving time for both you and your clients.

     

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    For detailed steps on how to enable and utilize this powerful integration, please visit our help center article:

     https://help.waiverforever.com/hc/en-us/articles/26628029055379-Integration-Bookeo-and-WaiverForever 

     

    Embrace the ease and efficiency of WaiverForever's new integration today!

     

    We are committed to continually improving our services to meet your needs and help your business thrive. Should you have any questions or require assistance with this new feature, our support team is always here to help.

     

    Happy Booking!

    WaiverForever Team

     

    Please Note: The integration described herein is fully developed by Waiverforever. Bookeo is not responsible for the integration's functionality or operations. Bookeo is a registered trademark of Bookeo Pty Ltd.

    We appreciate your understanding and cooperation as we strive to provide clear and accurate information about this integration. This enhancement is part of our ongoing effort to offer valuable tools that assist in the efficient management of your business operations.

    Should you have any questions or need further clarification, please do not hesitate to contact our support team.

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  5. AI automatically generates options for choice questions

    New Feature
    Product Improvement

    We have welcomed the second update about AI. From now on, in the Template Builder, we have the new feature "AI automatically generates options for choice questions".

    When users are editing the options for the 【single/multiple choice】 field, there will be an AI icon in the upper right corner. Clicking on it will automatically generate options based on the field's title and hint:

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    It's important to note that:

    1. During the process, a maximum of 10 options will be generated at a time. If more are needed, you can simply click again to generate additional options.

    2. WaiverForever AI will automatically replace the 【default】 option values in the choice field, but values that have been edited by the user will not be replaced.

     

    We hope that you find these new AI features useful, and we welcome any feedback you may have as we continue to improve our service.

     

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  6. Your Waivers, Your Way: Introducing Waiver Embed and SDK!

    New Feature
    Product Improvement
    Announcement

    At WaiverForever, we believe in putting the power in your hands. That's why we published the Waiver Widget.

     

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    Now we're excited to introduce 'Waiver Embed,' a new game-changing feature that lets you embed your waivers wherever you want on your website.

    With just a simple copy-and-paste of the code snippet we provide, With Waiver Embed, you can effortlessly embed your waivers anywhere on your website.

     

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    But that's not all - we've taken customization to a whole new level with the Waiver SDK.

    With the Waiver SDK, you can now personalize every aspect of the embedding process. From colors to sizes, positions, and even the workflow, your waivers become a true reflection of your brand and your unique needs.

     

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    It's time to do waivers your way. Explore the endless possibilities with Waiver Embed and SDK and take control like never before!

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  7. Streamline Your Workflow with Our New PDF Mapping Experience!

    Product Improvement

    We're thrilled to introduce our latest feature, the 'New PDF Mapping Experience,' designed to make your life easier and your work more efficient. Now, mapping fields on a PDF has never been simpler!

     

    With our intuitive drag-and-drop interface, you can effortlessly map data fields onto your PDF files, eliminating the need for complex manual data entry. Say goodbye to tedious, time-consuming tasks, and hello to increased productivity.

     

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    But that's not all! We've also added a PDF setting section that allows for customer review before submission. This means you can double-check and fine-tune your work, ensuring that it's flawless and error-free.

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    Just go to Template Builder and Select PDF tab to discover how simplicity and efficiency can transform your workflow. Try it out now!

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  8. New Feature Launched - Theme

    New Feature
    Announcement

    We are excited to announce our latest feature, Theme. With Theme, you can now design and customize every aspect of your forms with backgrounds, field colors, submit button, and other styling options that suit your business needs.

    To make it even easier for you to customize your forms, we have created a Theme Gallery with a wide variety of designs for different industries. All of the images provided in the gallery are copyright-free and available for use by WaiverForever users. The gallery is frequently updated with new designs, providing a vast selection of options for you to choose from.

    The Theme feature supports every aspect of form customization, including form backgrounds and page backgrounds, field attributes, and submit button section. Whether you're looking to give your form a professional look, to create a uniquely branded form for your company, or to add your own custom graphics to your form, the Theme feature offers full customization options.

     

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  9. Introducing WaiverForever's AI-powered Waiver Template Generation!

    New Feature
    Product Improvement
    Announcement

    We are thrilled to unveil a groundbreaking addition to our product, WaiverForever. We've harnessed the power of Artificial Intelligence (AI) to bring you an innovative feature that will revolutionize the way you create waivers. Say hello to our AI-powered Waiver Template Generation!

    With this AI feature, simply provide the Template name or describe your requirements, and let our AI do the rest. It will automatically generate the perfect template tailored to your needs. Save time and eliminate the hassle of creating templates from scratch. Here's how it works:

    Create Template using AI

    Click on "Add new template," enter the template name, and then select the option "Create by AI," as shown below:

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    After selecting it, you will enter the Template Builder and proceed with the automatic generation process, as shown below:

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    Just wait a moment, and the generation will be completed, entering the preview interface, as shown below:

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    Here, you can preview the Template generated by AI. If it doesn't meet your expectations, you can click on 'Regenerate' to regenerate it. On the other hand, if you're satisfied with the Template, you can click on 'Use Template' to directly use it. Clicking on 'Use Template' will take you back to the Template Builder, and the original content of the Builder will be replaced with the new Template content.

     

     

    2、Using AI Creator in the Builder

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    On the Builder interface, there is a button labeled 'AI Creator' that allows you to use AI to create a Template directly in the Builder. Clicking on it will prompt a confirmation dialog box for providing additional Template information, as shown below:

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    You can modify or supplement the corresponding content, and AI will create the Template based on the information you provide:

    1) Template Name: The title will automatically be populated with the current template's title. However, you also have the option to modify the title. For example, in this case, let's change it to "Car Rental Consent Form." The title will take effect once the template is successfully created and applied.

    2) Brief Description - Optional: Normally, this input field is empty. However, you can provide additional descriptions and requirements for the AI to consider when generating the template. For instance, using the example of the car rental consent form, you can specify the requirement of including a checkbox to inquire whether the customer possesses a valid driver's license in that particular country. Please see the example below:

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    After filling in the details, click on "Generate," and you will enter the waiting phase. Please wait for a moment, and the corresponding template will be generated, as shown below:

     

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    After the creation is completed, as mentioned above, you will enter the preview interface. After previewing, you can confirm to use/regenerate it.

     

     

  10. Introducing New Image Field Layouts

    Product Improvement

    We are pleased to announce the release of new image field layouts on our platform. With these new layouts, you have more options to customize the display of images, including the ability to adjust the portion of text and image and their positions.

    Additionally, you can now place text directly over images to create a more visually appealing display. These new layouts provide a more flexible way to showcase your content, and we believe they will enhance your overall experience with our platform.

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    We hope that you find these new image field layouts useful, and we welcome any feedback you may have as we continue to improve our service.

     

     

     

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