We’re excited to introduce a new feature to WaiverForever: Confirm Before Submitting. Designed to enhance the signing experience and prevent accidental submissions, this feature gives your customers an extra layer of assurance before finalizing their waivers.

What’s New:

• Two-Step Confirmation:

When enabled, signers will see a confirmation pop-up after completing their form. They must review their information and confirm submission by clicking “Submit” in the pop-up.

• Customizable in Template Settings:

This feature is optional and can be turned on or off at the template level. To enable it:

• Go to your template settings.

• Find the Confirm Before Submitting option under the General tab (located before PDF Preview).

• Integrated with PDF Preview:

If your template includes a PDF preview step, the confirmation will appear before the signer reviews the PDF.

• Kiosk Mode Ready:

The feature is fully supported in the kiosk module of the WaiverForever app, ensuring consistency across all use cases.

Why Use It?

By adding this confirmation step, you can reduce the chances of accidental submissions, saving time for both you and your customers. It’s a simple yet powerful way to improve the signing process and ensure the accuracy of submitted waivers.

How to Get Started:

1. Log into your WaiverForever account.

2. Go to the template settings of the desired waiver.

3. Enable the Confirm Before Submitting feature.

We’re committed to making WaiverForever the best waiver management solution for your business. Try the new feature today and enjoy an improved signing experience!

Let us know if you have any questions or feedback. We’re here to help!

Dear Customers,

We are excited to announce a new feature that enhances how you communicate important information to your users before they sign documents. Our consent screen functionality has been upgraded to allow the inclusion of YouTube videos, providing a more engaging and informative experience.

Feature Highlights:

• Video Integration: You can now add one or multiple YouTube videos to the consent screen that appears before users sign. This is perfect for sharing detailed explanations, tutorials, or any important messages in a visual format.

• Easy Configuration: In the consent screen editor, simply check the new option “Make Customers Watch Videos Before Signing” . This will enable the video URL input fields.

• Customizable Content: Enter your YouTube video URLs in the provided input boxes. As you add URLs, the videos will appear in the preview area for you to review.

• Add Multiple Videos: Need to include more than one video? Click on “Add another video” to insert additional URLs.

• User Experience: When enabled, users will be required to watch the videos before proceeding to sign, ensuring they receive all necessary information.

• Opt-in Confirmation: The opt-in confirmation checkbox is now positioned below the last video, maintaining a smooth and logical flow for the user.

How to Use This Feature:

1. Navigate to the Consent Screen Editor: Click "Add a Consent Screen" to add a consent screen first.

2. Enable Video Requirement: Check the “Make Customers Watch Videos Before Signing” option.

3. Enter Video URLs: Input the URLs of the YouTube videos you wish to include. The videos will appear in the preview area.

4. Save Changes: Once you’re satisfied with the setup, save your changes.

5. Test SIgn: Open your onlien sign link and App Kiosk to see whether the consent screen pops up.

We believe this new feature will significantly improve the way you interact with your users. If you have any questions or need assistance setting up your videos, please don’t hesitate to contact our support team.

Thank you for your continued trust in our services.

Best regards,

WaiverForever Team

We are excited to announce the release of our latest feature: Lock Value.

This feature lets you lock certain fields on your forms so that customers cannot edit them. It’s especially useful when you need to ensure that specific values stay fixed.

How It Works:

Field Editing:

In the field editing panel, you’ll see a new checkbox labeled “Prevent customer editing.” Check this box to lock the field.

Compatibility:

This feature doesn’t apply to image, text, signature, container, or separator fields.

Prefill:

You can still prefill locked fields, but customers won’t be able to change them during signing.

Interaction with Renewable Fields:

Lock Value and Renewable options can’t be used together. If you select one, the other will be deselected automatically.

Signing Process:

Locked fields can’t be edited during signing, and this is supported across all platforms.

We hope this feature helps you maintain consistency and control in your forms.

Our latest update lets you tailor the waiver list view to your specific needs:

1. Column Customization:

• Toggle Visibility: Choose which columns to display using toggle buttons.

• Reorder Columns: Drag and drop columns to reorder them according to your preferences.

2. Set Page Size:

• Adjust Data Display: Select how many entries to display per page, providing more flexibility in data viewing.

3. Save Your Settings:

• Quick Refresh: After adjusting your settings, click ‘Save’ to refresh the waiver list with your new preferences.

Group By Template Version

We have also updated the waiver list display interface to group data by template version, enhancing your ability to manage and review waivers efficiently.

Get Started with the New Features

To explore these new features, simply log into your WaiverForever account and navigate to the waiver list. Click the new settings button next to the refresh button to start customizing your view.

We hope these enhancements make your experience with WaiverForever even better. As always, your feedback is invaluable to us, and we look forward to hearing how these updates improve your workflow.

For more information or support, please visit our help center or contact our customer service team.

Thank you for choosing WaiverForever as your trusted partner in digital waiver management!

We’re excited to share two major upgrades to WaiverForever’s Prefill feature that are designed to improve your experience and boost security.

New Prefill UI with Visible Preview

Our Prefill feature now has a fresh new interface, making it easier and more intuitive to use, you can edit the prefill with a preview:

Expiration Feature for Prefill Links

We've added a new expiration feature for Prefill links to meet more requirements:

Increased Security: Set an expiration date for your Prefill links to prevent unauthorized access.

Better Control: Manage how long your links remain active.

Automatic Deactivation: Links will automatically deactivate after the expiration date, ensuring no further access.

Thank you for choosing WaiverForever as your trusted digital waiver solution!

For more information or assistance, please visit our support page or contact our customer service team.

In the realm of tour and activity services, ensuring a smooth and efficient booking process while managing liability through waivers is paramount. Recognizing this, WaiverForever has taken a significant step forward by enabling integration with FareHarbor via Zapier. This integration marks a pivotal moment as WaiverForever becomes the first waiver solution to leverage Zapier's capabilities, providing a seamless bridge between booking services and waiver management.

For our shared customers, this integration means a streamlined process where a customer’s booking in FareHarbor triggers an automatic creation of a request group in WaiverForever, followed by an email prompt for the customer to sign the waiver. Here’s a simplified guide on how to integrate FareHarbor with WaiverForever using Zapier, enhancing your customer’s experience and ensuring your operations run smoothly.

Initial Steps: Get Ready with Zapier

Before diving into the integration, ensure you have an active account on Zapier. Zapier will serve as the conduit for data between FareHarbor and WaiverForever. If you haven’t already, create a free account on Zapier's website.

Crafting Your Automated Workflow with Zap

Log into Zapier and select “Make a Zap.” This feature enables you to create an automated workflow, dubbed a "Zap."

Choose FareHarbor as your trigger app. This step involves selecting the specific event in FareHarbor—such as a new booking—that will initiate the automation.

Connect to FareHarbor by entering your API credentials. Zapier offers a straightforward guide to locate these within your FareHarbor dashboard.

Specify the trigger details from FareHarbor to ensure accurate data triggering for your automation.

Automating Actions with WaiverForever

After setting up the trigger with FareHarbor, it’s time to automate the action on WaiverForever’s end.

Select WaiverForever as your action app. Look for WaiverForever in Zapier’s app directory and choose it as the destination for your data.

Determine the action event, such as automatically creating a request group and sending out waiver signing requests via email whenever a booking occurs in FareHarbor.

Authorize and connect your WaiverForever account, following Zapier’s prompts to ensure a secure connection.

Configure the action details to match FareHarbor’s booking information with WaiverForever’s requirements, enabling automatic waiver request emails.

Testing and Implementation

Test your Zap thoroughly using Zapier’s built-in testing tools. This ensures that the data flow between FareHarbor and WaiverForever operates as intended.

Activate your Zap once testing is complete. Your automation will now run in the background, sending waiver requests automatically upon FareHarbor bookings.

Monitoring Your Success

Keep an eye on your Zap’s performance through Zapier’s monitoring tools. Regular checks and adjustments are vital to ensuring that the integration continues to meet your operational needs efficiently.

Elevating Your Business

This integration not only simplifies operations but also enhances the customer experience, providing a seamless transition from booking to waiver signing. By following this guide, you can effortlessly integrate FareHarbor with WaiverForever through Zapier, positioning your business at the forefront of operational efficiency and customer satisfaction. Embrace this integration to focus more on delivering exceptional services while the automation takes care of the paperwork.

We're proud to announce that WaiverForever has achieved a significant milestone by successfully completing the SOC 2 Type II examination. This certification underscores our commitment to the highest standards of data security and privacy, aligning with the rigorous requirements set by the American Institute of Certified Public Accountants (AICPA).

Achieving the SOC 2 Type II certification demonstrates WaiverForever’s commitment to:

Security: Our systems are designed to prevent unauthorized access, ensuring the protection of information stored and processed within our platform.

Availability: We guarantee our services are operational and accessible for users when needed, in line with our service agreements.

Processing Integrity: Our processes ensure that system operations are complete, accurate, timely, and authorized.

Confidentiality: We take stringent measures to protect information deemed confidential from unauthorized disclosure.

Privacy: Personal information is managed in accordance with our comprehensive privacy policies, aligning with global privacy standards.

This achievement is a testament to our team's hard work and our unwavering commitment to trust and security. We thank our customers for their continued trust and promise to maintain and exceed these standards, ensuring WaiverForever remains a platform you can rely on.

For more information, please visit our website or contact our support team.

Thank you for your continued support.

What's New: WaiverForever has enhanced its Google Drive/ Dropbox integration. Previously, approved waivers were exported to a Google Drive/ Dropbox folder on a monthly basis. With the latest update, WaiverForever now offers instant synchronization. Each time a customer signs a waiver, it's automatically synced to your Google Drive/ Dropbox folder instantly after being approved.

Benefits:

Immediate Sync: No more waiting until the end of the month. Sync signed waivers in real-time as they are approved.

Streamlined Operations: Enjoy a smoother, more efficient workflow with automated, hassle-free synchronization.

How to Use: This feature is automatically enabled for all users with Google Drive/ Dropbox integration. Ensure your Google Drive/ Dropbox account is connected to WaiverForever to take advantage of real-time syncing.

Say goodbye to manual work and embrace our automated solution with no hassles. Enjoy instant access to your data, exactly when you need it.

We're excited to announce an integration developed by WaiverForever to streamline your booking and waiver management processes, connecting our system with Bookeo's booking platform!

How Does It Work?

This innovative integration allows you to link WaiverForever waivers with your Bookeo services directly, streamlining the process of collecting and managing waivers. Once your customer booked via Booeko, WaiverForever will automatically create a Request Group and send a request email to your customers to sign the waiver online. Upon submission, the signed waiver is automatically synced back to Bookeo. This process ensures that all waivers are collected efficiently and stored securely, all before your customers arrive for their service, saving time for both you and your clients.

For detailed steps on how to enable and utilize this powerful integration, please visit our help center article:

 https://help.waiverforever.com/hc/en-us/articles/26628029055379-Integration-Bookeo-and-WaiverForever 

Embrace the ease and efficiency of WaiverForever's new integration today!

We are committed to continually improving our services to meet your needs and help your business thrive. Should you have any questions or require assistance with this new feature, our support team is always here to help.

Happy Booking!

WaiverForever Team

Please Note: The integration described herein is fully developed by Waiverforever. Bookeo is not responsible for the integration's functionality or operations. Bookeo is a registered trademark of Bookeo Pty Ltd.

We appreciate your understanding and cooperation as we strive to provide clear and accurate information about this integration. This enhancement is part of our ongoing effort to offer valuable tools that assist in the efficient management of your business operations.

Should you have any questions or need further clarification, please do not hesitate to contact our support team.

We have welcomed the second update about AI. From now on, in the Template Builder, we have the new feature "AI automatically generates options for choice questions".

When users are editing the options for the 【single/multiple choice】 field, there will be an AI icon in the upper right corner. Clicking on it will automatically generate options based on the field's title and hint:

It's important to note that:

1. During the process, a maximum of 10 options will be generated at a time. If more are needed, you can simply click again to generate additional options.

2. WaiverForever AI will automatically replace the 【default】 option values in the choice field, but values that have been edited by the user will not be replaced.

We hope that you find these new AI features useful, and we welcome any feedback you may have as we continue to improve our service.